WINTER 2025/26:
Until 4 weeks before arrival we do not charge any cancellation fee
From 4 weeks before arrival we charge a cancellation fee of 50% of the total price
From 2 weeks before arrival we charge a cancellation fee of 90% of the total price.
In case of no-show the full amount will be charged.
SUMMER 2025:
Cancellation of the reservation free of charge is possible up to 2 weeks before arrival.
From 2 weeks before arrival we charge an empty bed fee for the booked stay.
The empty bed fee is 90% of the apartment price.
In the event of a no-show, the full amount will be charged.
Otherwise, Austrian hotel contract conditions apply. Court of jurisdiction is Saalfelden.
General information
- Check-In: Your room will be ready for check-in from 3.00 p.m.. If our girls are quicker, you are welcome to check into your room earlier. Otherwise you can start your vacation in the wellness area or on the slopes in the meantime. You will receive your wellness bag directly at reception. If you arrive very early, you are welcome to book breakfast for € 30,- per person. If you arrive after 8.00 p.m., just let us know so that our kitchen team can prepare something tasty.
- Check-Out: We ask you to vacate the room by 11:00 am. Late check-out until 16:00 including use of the spa is only possible on request on site. Late check out including Spa-Area till 04:00 p.m. is possible only on request. Price 30,00 € per person.
- You can pay your bill in cash, with EC-card, Visa or Mastercard
- Price is exclusive local tax 2,45 Euro per person and day (children up to 15 years excluded)
- Our prices are starting prices and may vary depending on availability.
Please note that discounts cannot be combined with other offers.
Dogs:
For travelers with dogs we offer our junior suites on the 1st floor with wooden floor.
We charge 35,-- Euro per dog/day (without food).
Please note that dogs are not allowed in the restaurant and wellness area.
Your four-legged friend can use the suite, the terrace, the bar and the lobby.
Surcharges (are obligatory):
Christmas Eve 24.12.
- Adults pay 55,-- Euro per adult incl. gala menu
- Children from 3 to 14 years pay 35,-- Euro incl. children's menu
New Year's Eve 31.12.
- Adults pay 65,-- Euro per adult incl. gala menu
- Children from 3 to 14 years pay 45,-- Euro incl. children's menu
Deposit:
A deposit of 25% of the total price will be charged per stay.
E-charging station for car:
There is a parking lot with an electric charging station directly at the hotel.
This is provided by Salzburg-AG: Salzburg AG - charging station